Click to copy

Effective on August 2, 2021

1. What is a cookie

A cookie is a small information file which is downloaded to your device's hard drive when you visit a website. The term cookie can be described by an array of files, for example pixel tags (these tend to be small blocks of code on a webpage or email that do things like read and place cookies), mobile device identifiers and web storage used in desktop software or mobile software.

Cookies are harmless and can help improve your experience when using a website because, among other things, they help us to:

  1. Understand your browsing habits;
  2. Respond to you as an individual by tailoring our operations to your needs, likes and dislikes by gathering and remembering information about your preferences;
  3. Monitor which pages you find useful and which you do not; and
  4. Understand the number of visitors so that we can analyse data about web traffic which helps us improve our Sites.

2. What technologies are used?

Cookies

We use two types of cookies: persistent cookies and session cookies. A persistent cookie lasts beyond the current session and is used for many purposes, such as recognizing you as an existing user, so it’s easier to return and interact with our Services without signing in again. Since a persistent cookie stays in your browser, it will be read when you return to one of our sites or visit a third party site that uses our Services. Session cookies last only as long as the session (usually the current visit to a website or a browser session).

Pixels

A pixel is a tiny image that may be embedded within web pages and emails, requiring a call (which provides device and visit information) to our servers in order for the pixel to be rendered in those web pages and emails. We use pixels to learn more about your interactions with email content or web content, such as whether you interacted with ads or posts. Pixels can also enable us and third parties to place cookies on your browser.

Local storage

storage enables a website or application to store information locally on your device(s). Local storage may be used to improve the experience, for example, by enabling features, remembering your preferences and speeding up site functionality.

3. What are these technologies used for?

Account related cookies

If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out.

Login related cookies

We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.

Orders processing related cookies

This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.

Security

We use cookies to make your interactions with our Services faster, more secure and to help us detect malicious activity and violations of our User Agreement.

Preferences, features and services

We use cookies to enable the functionality of our Services, and provide you with features, insights and customized content. We also use these technologies to remember information about your browser and your preferences.

Functional

We use cookies to improve your experience on our Services.

4. More information

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren't sure whether you need or not it's usually safer to leave cookies enabled in case it does interact with one of the features you use on our site.

However if you are still looking for more information then you can contact us through one of our preferred contact methods:

  • Email: info@hellobrand.live